Please contact the Rachael Ruddick office on 02 9363 1544 or via email showroom@rachaelruddick.com regarding your return before your product is mailed to us.

Upon confirmation from the Rachael Ruddick team,. please enclose your receipt and merchandise within 7 days of receipt of the goods, in a box and mail to:

Rachael Ruddick Customer Service
PO Box 28
Double Bay NSW 1360
Australia

Send the box back to us registered mail. Please allow two weeks from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.